AI automation services
AI automation, every i dotted
AI tools made to measure for your own routine work, down to what runs alone and what waits for a person to check.
A fitting is a first call.
Our AI automation services take one routine job off your desk at a time: sorting incoming email, drafting replies, copying details from invoices and forms into the programs you already use, or putting together a weekly summary. Each tool is made for your own work, and anything that goes to a customer or touches money waits for a person’s yes.
Sample messages
- Can I get a price? New Sales
- My order hasn’t come New Support
- Invoice attached New Accounts
Reply drafted
Thanks for writing. Here’s our price list, and a time we could talk.
Waiting for your yes
Approved by you
Staged in your browser with made-up messages. No AI runs here and nothing is sent.
What you get
- An automation made for one routine job of yours
- A person’s yes built in wherever a mistake would cost you
- A record of what it did and when
- A written note of how it works, plus the accounts, logins and any code, in your name
What we can automate
Routine office work an automation can take over. These are examples to show the idea, not client projects.
- Sorting the inbox. Each new message gets a label, such as sales, support or accounts, and goes to the person who handles it.
- First drafts of replies. Answers to the questions you get every week, written from your own price list and policies, held until someone approves them.
- Copying from documents. Names, dates and totals read from invoices, order forms or PDFs and entered in your spreadsheet or accounting program. Anything unclear is set aside for a person.
- Follow-ups. A reminder goes out when a quote has had no answer after the number of days you choose.
- New enquiries. A form on your website adds the person to your customer list and your calendar, so nobody has to copy it over from email.
- Weekly summaries. A short report of the week’s orders, bookings or open jobs, ready on Monday morning.
AI, or a plain rule?
AI is good at reading messy words, like an email written in a hurry or a scanned invoice. A plain rule is better for anything predictable, such as “when a form arrives, add a row”. Rules cost less to run and they don’t misread.
So we use AI only for the step that has to read something, and plain rules for the rest. Some jobs need no AI at all, and then we tell you.
What waits for a person
An automation does the routine part and stops where a mistake would cost you. Our starting rule: a person approves anything that goes to a customer, moves money or deletes something. You can loosen or tighten that at the fitting.
AI reads well, but it isn’t perfect. It can misread a number, or give a wrong answer with complete confidence. So each tool hands a person whatever fails the checks we set, such as an invoice whose lines don’t add up to its total, and it keeps a record of what it did and when.
Tried before it’s finished
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Fitting.
We go through one routine job with you: what comes in, what you do with it, how often, and where a mistake would hurt. If a program you already pay for can do it, we’ll tell you.
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Toile.
A working version runs on a copy of your real work, such as last month’s emails, before it touches anything live. It suggests and you still do the job, so you can compare.
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Changes.
You mark where it was wrong or clumsy. We change it and run it again.
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The dot.
The last pass: what it does when something fails, which messages reach a person, and the written note of how it works. Then it’s switched on, and it’s yours.
Who it’s for
For small and mid-size businesses with a job someone does by hand many times a week: the same questions, the same forms, the same details copied from one program to another.
It isn’t the right fit for:
- A job that comes up twice a month. Doing it by hand costs less.
- Work where every case is different and needs judgement. AI can help prepare it, but a person should decide.
- Factory or machine automation. This is office work: email, forms, documents and spreadsheets.
- Removing every check. Something always waits for a person.
What drives the cost
You get a price after the fitting, before any work starts. Two kinds of cost go into it.
- Building it, once. This depends on how many steps and programs the job involves, and whether those programs can connect to others. Many can, through what’s called an API: a door one program opens for another.
- How messy the work is. A form filled in on a website is simple. A photo of a handwritten note isn’t. More exceptions, checks and approvals also mean more to build.
- Running it, every month. Automation platforms usually charge by how much work they do: Zapier counts tasks, and n8n’s cloud plans count workflow runs. AI models charge by how much text they read and write, measured in tokens. These accounts are set up in your name, so the bills come to you and you can see every one. The more the tool handles, the more it costs to run, so the estimate is worked out from your real volume.
Related
When the job needs its own screens and database rather than linking programs you already have, that’s custom software.
Not sure which programs to keep in the first place? IT consulting starts there.
A website form that feeds your customer list is part of web development.
Tell us about one routine job: book a fitting.
Straight answers
How much does AI automation cost?
It depends on the job: how many steps and programs it involves, and how messy the incoming work is. There’s a cost to build it once, and a monthly cost to run it, for the tool subscriptions and AI usage, billed to your own accounts. You get a price after the fitting, before any work starts.
How long does it take?
It depends on the size of the job. You get a date along with the price.
What can AI automate in a small business?
Routine office work done the same way many times a week: sorting email, drafting replies to common questions, copying details from invoices and forms into another program, follow-up reminders and weekly summaries. Work that needs judgement on every case is better left to a person, with AI preparing it.
Do I need AI, or just automation?
Often just automation. A fixed rule handles anything predictable and costs less to run. AI earns its place where something has to be read, such as a hurried email or a scanned invoice. If your job needs no AI, we build it without.
Will AI automation replace my staff?
It takes over the repetitive part of a job, such as sorting, copying and first drafts. The decisions stay with your people, and so does anything that goes to a customer, unless you choose otherwise.
What happens when the AI gets something wrong?
It will, sometimes. That’s why replies and anything touching money wait for a person, and why the tool hands over whatever fails the checks we set, such as an invoice whose lines don’t add up. Every tool keeps a record of what it did, so a mistake can be found and fixed.
Where does my data go?
To the programs the automation connects, and to the AI service that reads it, under that service’s own terms. We name each service at the fitting, before anything is built, and you can rule any of them out.
How is this different from Zapier or Make?
Zapier, Make and n8n are platforms for connecting programs, and an automation can run on one of them, in your own account. What we add is the fitting: choosing what’s worth automating, where a person checks, and finishing the details. If one of them can do your job without us, we’ll say so.
Sources
- Pricing, Zapier. Read .
- Pricing, n8n. Read .
- Pricing (Claude API), Anthropic. Read .
Come in for a fitting
Tell us what you want made, and you’ll get a straight answer, even if that answer is “not from us”.
Got it. We’ll reply by email.
To reach us, write to [email protected].